Privacy Policy
SahiZameen (“SahiZameen”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website, services, property listings, enquiry forms, and communication channels.
This Privacy Policy explains what information we may collect, why we collect it, how we use it, when it may be shared, and the choices available to you.
By using https://sahizameen.com, submitting an enquiry, requesting a callback, contacting us through WhatsApp/phone, booking a site visit, or otherwise providing information to us, you acknowledge this Privacy Policy.
1. Who We Are
SahiZameen is a real-estate property platform and property assistance service focused on properties in Delhi NCR and other locations where properties may be offered through our website or business operations.
Website: https://sahizameen.com
For privacy-related questions or requests, please contact us through the contact details published on our website.
Business/legal name: [ENTER LEGAL BUSINESS NAME IF DIFFERENT FROM SAHIZAMEEN]
Business address: [ENTER BUSINESS ADDRESS]
Privacy contact email: [ENTER PRIVACY/CONTACT EMAIL]
Phone/WhatsApp: [ENTER BUSINESS PHONE NUMBER]
Please replace the bracketed information above with your actual business details before publishing this policy.
2. Information We May Collect
Depending on how you use our website and services, we may collect information such as:
Information you provide directly
- Name
- Mobile/telephone number
- Email address
- City or preferred location
- Property type you are interested in
- Budget or price range
- Preferred plot/property size
- Purchase, investment, sale or rental requirements
- Preferred contact time
- Information submitted through enquiry, callback, site-visit or contact forms
- Information voluntarily provided through WhatsApp, phone calls, email or other communication channels
- Any other information you voluntarily provide while communicating with us
Please do not submit unnecessary sensitive personal information through website forms or communication channels.
Information collected automatically
When you visit our website, certain technical information may be collected automatically, depending on the technologies and services enabled on the website, such as:
- IP address
- Browser type and version
- Device type
- Operating system
- Approximate location derived from technical information
- Pages visited
- Date and time of visits
- Referring pages or websites
- Website interaction and usage information
- Error and diagnostic information
3. How We Use Your Information
We may use information collected through the website or our communication channels for lawful business purposes, including:
- Responding to property enquiries
- Providing requested property details
- Understanding your property requirements
- Contacting you regarding an enquiry or requested callback
- Arranging or coordinating property site visits
- Providing information about properties, locations, prices or services you have asked about
- Assisting with buying, selling, renting or property-related requirements
- Providing customer support
- Improving our website, listings and user experience
- Maintaining website security and preventing misuse, fraud or spam
- Measuring website traffic and performance where analytics tools are enabled
- Maintaining business and communication records
- Complying with applicable legal, regulatory, tax, accounting or security requirements
- Protecting our rights, website, users and business interests
- Sending relevant property or service communications where permitted by applicable law and based on your preferences or consent where required
We do not collect personal information for purposes unrelated to the service or enquiry without an appropriate lawful basis.
4. Property Enquiries and Communications
When you submit an enquiry or contact SahiZameen through phone, WhatsApp, email or other available channels, we may use the information you provide to respond to your request.
For example, if you request information about a property, we may contact you regarding:
- Availability
- Pricing
- Location
- Property specifications
- Site visits
- Documentation-related assistance
- Financing or loan assistance where applicable
- Other information directly related to your enquiry
Receiving a response to an enquiry does not automatically mean that you have agreed to receive unrelated marketing communications.
You may request that we stop sending promotional communications at any time, subject to communications that are necessary to complete a transaction, provide an already-requested service, or comply with applicable law.
5. Site Visits and Property Assistance
Where you request a site visit or property assistance, we may use your contact details and relevant requirements to coordinate the requested service.
Any information provided by you for arranging a site visit should be accurate.
A site visit, property enquiry, quotation, listing, discussion or communication does not by itself constitute a binding sale, purchase, lease, allotment or other property transaction unless a separate valid agreement is executed by the relevant parties.
6. Property Listing Information
Property information displayed on SahiZameen may include information supplied by property owners, sellers, developers, agents, partners, advertisers, representatives or other sources.
Property details may include, among other things:
- Price
- Location
- Plot or property size
- Property type
- Photographs
- Amenities
- Availability
- Road access
- Ownership-related information
- Documentation-related information
- Other property characteristics
Although we may take reasonable steps to review information provided to us, users should independently verify all important property information before making a financial or legal decision.
Unless expressly stated otherwise in writing, information displayed on the website should not be treated as a legal guarantee, title certificate, ownership certificate, encumbrance certificate, government approval, RERA certificate, planning permission, valuation, structural certification or other official legal certification.
7. Property Verification
Where SahiZameen describes a property as “verified”, “checked”, “reviewed” or uses similar wording, the meaning and scope of that verification may vary depending on the property and the information available to us.
Verification does not automatically mean that:
- SahiZameen guarantees ownership;
- title is free from every possible claim or dispute;
- all approvals or permissions have been independently confirmed;
- the property is free from litigation, encumbrances or third-party rights;
- the property is guaranteed to have any particular future value;
- the property transaction is guaranteed to be completed.
Buyers and other users should conduct appropriate legal, title, regulatory, financial and physical due diligence and obtain independent professional advice before completing a transaction.
8. Cookies and Similar Technologies
SahiZameen may use cookies and similar technologies to operate and improve the website.
Cookies may be used for purposes such as:
- Website functionality
- Security
- Remembering preferences
- Understanding website usage
- Measuring traffic and performance
- Improving user experience
- Analytics
- Marketing or advertising measurement, where enabled
Some cookies may be placed by third-party services integrated into the website.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
9. Analytics and Third-Party Services
Depending on the tools currently installed and enabled on the website, SahiZameen may use third-party services for functions such as:
- Website analytics
- Spam prevention
- Maps and location services
- Form processing
- Email delivery
- Website hosting
- Website security
- Social media integrations
- Advertising or conversion measurement
- Communication services such as WhatsApp
These third-party service providers may process certain information according to their own privacy policies and applicable terms.
We do not control the privacy practices of independent third-party services. Users should review the relevant third-party privacy policies where appropriate.
Important: This section should be updated whenever a new analytics, advertising, form, map, CRM, tracking or communication service is added to the website.
10. How We Share Information
We may share information where reasonably necessary to provide a requested service, operate our business, protect users, or comply with law.
Depending on the circumstances, information may be shared with:
- Service providers working on our behalf
- Website hosting and technology providers
- Email, communication or messaging providers
- Analytics or security service providers
- Property owners, developers, sellers or representatives where necessary to respond to your enquiry
- Professional advisers where reasonably necessary
- Government authorities, regulators, courts or law-enforcement agencies where legally required
- Other parties where you have requested or authorized the relevant disclosure
We do not intend to sell your personal information as a standalone product.
Where information is shared with service providers, we seek to use reasonable contractual, operational or technical safeguards appropriate to the nature of the information and service.
11. Data Security
We take reasonable technical and organizational measures intended to protect personal information against unauthorized access, misuse, alteration, disclosure or destruction.
However, no website, online service, communication channel or method of electronic transmission can be guaranteed to be completely secure.
Users should also take reasonable precautions, including keeping passwords, devices and communication accounts secure.
12. Data Retention
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, including:
- Responding to your enquiry
- Providing requested services
- Maintaining business records
- Resolving disputes
- Preventing fraud or misuse
- Complying with legal, regulatory, tax or accounting obligations
- Protecting our legitimate business interests
The exact retention period may vary depending on the type of information and the purpose for which it was collected.
When information is no longer reasonably required, we may delete, anonymize or securely dispose of it, subject to applicable legal or regulatory requirements.
13. Your Privacy Choices and Rights
Depending on applicable law and the circumstances of the processing, you may have rights relating to your personal data, which may include:
- Requesting information about personal data processed by us
- Requesting correction of inaccurate or incomplete information
- Requesting deletion or erasure where legally applicable
- Requesting withdrawal of consent where processing is based on consent
- Requesting discontinuation of certain communications
- Raising a privacy-related complaint or grievance
Requests should be made using the privacy/contact details provided on this website.
We may need to verify the identity of the requester before completing certain privacy requests in order to protect against unauthorized requests.
The rights and procedures applicable to a particular request may depend on the law in force at the relevant time.
14. Withdrawal of Consent
Where we process personal information based on your consent, you may withdraw that consent by contacting us through the available privacy/contact channel, subject to applicable law.
Withdrawal of consent will not affect processing that was lawfully carried out before the withdrawal.
Withdrawal may also affect our ability to provide certain requested services where the relevant information is necessary for that service.
15. Marketing Communications
Where permitted and appropriate, SahiZameen may contact users about properties, offers, services or updates relevant to their interests.
You may request to stop promotional communications by contacting us or using an available unsubscribe/opt-out mechanism.
Even after opting out of promotional communications, you may continue to receive necessary service-related communications, such as responses to an active enquiry or information required to complete a requested service.
16. Children’s Privacy
Our website is intended for general users and is not directed specifically toward children.
We do not knowingly request unnecessary personal information from children.
If a parent or guardian believes that a child has provided personal information to us inappropriately, they may contact us so that we can review and, where appropriate, delete the information subject to applicable law.
17. Links to Other Websites
Our website may contain links to third-party websites, platforms or services.
We are not responsible for the privacy practices, content, security or policies of third-party websites.
Users should review the privacy policies of those websites before providing personal information.
18. Embedded Content
Pages on SahiZameen may contain embedded content or functionality provided by third parties, such as maps, videos, social media content or other external services.
Embedded content may operate in a manner similar to visiting the third-party service directly and may involve the use of cookies or collection of technical information according to the third party’s policies.
19. User-Submitted Information
Users are responsible for ensuring that information submitted to SahiZameen is accurate, lawful and does not violate the privacy, intellectual property or other rights of another person.
Please do not submit confidential documents, passwords, financial account credentials, OTPs, card details or other highly sensitive information through general enquiry forms unless specifically requested through an appropriate secure process.
SahiZameen will never ask you to disclose your OTP, ATM PIN, internet banking password or similar authentication credentials through ordinary property enquiries.
20. Fraud and Security Warning
Property transactions may involve significant financial amounts.
Users should independently verify the identity of sellers, owners, developers, agents and representatives and should not transfer money solely on the basis of a website listing, telephone conversation, WhatsApp message or other informal communication.
Before making a payment or entering into a binding property transaction, users should perform appropriate legal and financial due diligence and consult qualified professionals where required.
SahiZameen is not responsible for losses resulting from fraudulent communications or transactions conducted outside authorized and independently verified arrangements.
21. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technology, legal requirements or business practices.
The updated policy will be published on this page with a revised effective date.
Users are encouraged to review this page periodically.
22. Contact Us
For questions, privacy requests, corrections, complaints or other concerns relating to this Privacy Policy, please contact:
SahiZameen
Website: https://sahizameen.com
Email: [ENTER OFFICIAL EMAIL]
Phone/WhatsApp: [ENTER OFFICIAL NUMBER]
Business Address: [ENTER OFFICIAL ADDRESS]
We will review privacy-related requests and respond in accordance with applicable law and our available procedures.
23. General Disclaimer
This Privacy Policy concerns the collection and use of personal information. It does not constitute a guarantee regarding the legality, title, ownership, quality, approval, valuation, availability or future performance of any property displayed on SahiZameen.
Property purchasers, sellers, investors, tenants and other users should carry out their own appropriate verification and obtain independent legal, financial and professional advice before entering into any property transaction.
Last Updated: 12 August 2026